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Communication and the human condition
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How to pronounce “processes”: An open letter to corporate types
The corporate world has not just invented language – it has also invented its own accent. Find out how to pronounce the word processes correctly, free from the influence of corporate culture. Read more
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Conventional knowledge management versus KM4D: No paradigmatic difference but one?
Is conventional, or corporate knowledge management all that different from KM for Development? I look at audience as the distinguishing filter between the two approaches. Read more
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The tension between knowledge management and the myth of the irreplaceable employee
Knowledge management is a proven method for turning intellectual capital into a manageable asset. But when tacit knowledge is converted into explicit, shareable knowledge, what happens to an employee’s relevance to a corporate organization? Read more
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The marketing funnel is not a fact of life. It’s our own doing. And we can reshape it.
Does the marketing process really have to be shaped like a funnel? Or are modern digital marketers stuck within the wrong framework? Like trying to fit a square peg into a round hole? More importantly, can we reshape it into a more efficient model? Read more
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Culture, power, and narratology: Muted voices in conspiracy scholarship
Conspiracy theories are often studied as a psychological phenomenon affecting narrative consumers at the individual level. What we should study is the narratives themselves and how they morph with power and culture. Read more